Job Detail: information technology (IT) support technician
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Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
- Computer systems analysis/analyst
- Computer support specialist
- Computer technology/computer systems technology
- Cyber/computer forensics and counterterrorism
Experience
Experience an asset
Hybrid
Work must be completed both in person and remotely.
Work setting
- General office
- Private company, corporation or industry
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
Credentials
Certificates, licences, memberships, and courses
- CompTIA Security+ Certification
- Information technology infrastructure library (ITIL) Certification
- Microsoft Certified Solutions Associate (MCSA)
- Microsoft certified IT professional (MCITP)
- Network+ Certification
- Microsoft Certified Systems Engineer (MCSE)
- A+ Certification
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
- Servers
- Desktop applications
- Security software
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- Wireless networks
- Server Hardware
Area of work experience
- Information technology (IT) service delivery
Additional information
Security and safety
- Bondable
- Criminal record check
Transportation/travel information
- Own transportation
- Own vehicle
- Travel expenses paid by employer
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Own tools/equipment
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Mileage paid
Other benefits
- Free parking available
- Learning/training paid by employer
| Location | Canada - Nova Scotia |
| Field | Hybrid |
| Time | Full-time |
| Date | 12 October 2026 |
| Company name | 411prime.com JOBS SECTION Visit company page |
| Description | Find your perfect job in our online platform with a long list of reputable companies hiring. |
